The Altius audit report concluded that no evidence of system configurations and/or system/service log files could independently, or collectively, lead to identifying a specific PureVPN user and their activity when using the service.
To further reinforce their point, PureVPN asked Altius IT to audit its privacy policies and security systems, in 2019. Logging and privacy policies are based entirely on trust between the user and the VPN, and it is hard to believe a brand that would hide the truth in the fine print.įortunately, PureVPN did try to correct the wrongs by changing it’s policy and adding, in explicit details that they no longer keep any record of browsing activities, original IPs of users, connection logs and time, records of the VPN IPs assigned to users, browsing history, visited sites, outgoing traffic, accessed content or data, or any DNS queries generated by the user of the service. This issue of misguiding and misinforming people should not be overlooked or understated because of its gravity. However, we fail to understand why the company claimed to keep ‘zero logs’ on its main landing page when this was not the case. Additionally, the limited session logging that the company kept had been fully stated in their privacy policy. However, prior to making the changes, PureVPN addressed the issue in a blog post, where it was explained that they didn’t maintain full logs, such as browsing history. This proves that the ‘zero logs’ policy of PureVPN is bogus, and some logs were kept to link internet actions to a particular account.Īfter many receiving many complaints regarding this issue and the resulting incident, the company finally decided to switch its privacy policy to a real no-data-logging VPN in 2018. It was reported that the VPN’s services were accessed from originating IPs, including the man’s home and work computer.
According to some reports from October 2017, the police arrested a man on suspicion of carrying out “an extensive cyberstalking campaign,” which was partly based on PureVPN records. PureVPN might underplay the importance of the data it keeps on you, but this isn’t a small detail that can be if ignored. However, the actual truth lies in the fine print that states that the company does, in fact, maintain a log of some session logging, which can include your IP address, the time you connect to a server, and how much bandwidth was utilized. It goes into detail about how the organization doesn’t keep a record of what you do online while using its services. If you have been researching the privacy and logging policy of PureVPN and have landed on their website, you might have read that they make a big deal of a ‘zero log’ policy.
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